Unsecured email can easily be monitored and even altered as it travels
through the Internet.
Your privacy can be violated by a list of entities ranging from common
criminals and con artists to your neighbours, co-your workers, your
ISP, and government surveillance and censorship agencies.
Unauthorized access to your email by hackers and identity thieves can
have disastrous consequences.
And unlike with snail mail, electronic mail that has been copied or
altered in transit shows no traces of tampering.
This lack of privacy makes normal email unsuitable for serious
messaging applications, where confidentiality is
important.
Fortunately, the ancient art and science of
cryptography can be applied to enable the use of
email for private communications with customers, business associates,
family and friends.
Crypto-what?
Here's a quick rundown of basic cryptography jargon:
-
Encryption is the process of transforming a message into a form
(called the ciphertext) that is unreadable by everyone other than
intended recipient.
- Decryption is the reverse process, of recovering the original
plaintext message from the encrypted ciphertext
through the use of a key.
- A cryptosystem is a set of protocols and algorithms to
enable the encryption and decryption of messages. There are two
main varieties: symmetric and asymmetric
cryptosystems.
Symmetric Cryptosystems
Symmetric cryptosystems use the same key to both encrypt and decrypt
the message.
This key is usually a large random number, generally in the range of
64 to 256 bits long (higher key sizes mean, all other things being
equal, a higher level of security), which is used to mathematically
transform the plaintext to create the ciphertext.
Symmetric cryptosystems raise the problem of secure key
distribution. The encryption key must be transmitted from the
sender to the receiver over a secure channel in order for the
encrypted message to be secure.
This means an infrastructure for secure key distribution is a
pre-requisite for secure messaging using symmetric cryptosystems,
making pure symmetric cryptosystems impractical for ad-hoc
communication over the Internet.
Asymmetric ("Public-Key") Cryptosystems
Asymmetric cryptosystems solve the problem of secure key distribution
through the use of two different keys. One for encryption, and another
for decryption.
The encryption key is made public, and is known
as the public key.
The decryption key is kept
secret by its owner, and is known as the private key,
or the secret key.
The public and private keys in an asymmetric cryptosystem
are linked to each other through a mathematical relationship
such that a message encrypted using a certain public key
can only be decrypted using the corresponding private key.

There is no need to keep the public (encryption) key secret in order
to prevent unauthorized decryption of an encrypted message, as the
decryption operation requires the secret key, not the public key.
So it is easy to distribute public keys over insecure networks,
enabling encrypted communications without the need for secure key
distribution.
You can publish your public key on the Internet, enabling anyone to
encrypt messages "for your eyes only". These messages can then be
decrypted and read only by you, using your private key.
This solves the problem of secure key distribution, and enables ad-hoc
secure messaging without the need to agree on a shared secret key
first.
Digital Signatures
Asymmetric cryptosystems also enable secure digital
signatures for messages, to assure the recipient that
a message really did originate from the person who apparently
sent it.
With normail email, it's really easy to forge a message to make it
look like it was sent by someone you know, or from a company you deal
with.
Such messages could trick you into opening attachments that contain
viruses or trojan programs, thereby granting some kid somewhere
unauthorized access to your computer and all the data on it.
The ease with which From: addresses on email messages can be forged
enables a very wide range of potential abuses, including "phishing"
attacks which can cause victims serious financial losses, or worse.
Digital signatures allow the receiver of an email message to
verify that the message is authentic, and really is from who
it appears to be from, foiling all such attacks.
How do digital signatures work?
Digital signatures make use of the same public and private keys that
we use for encryption with an asymmetric cryptosystem, but using them
in reverse.
The sender signs the message using her private key, and this
signature can only be verified using the corresponding public key.
As only the owner of the private key can produce a signature that can
be verified using the corresponding public key, the receiver can know
that a message is authentic and hasn't been tampered with if it
verifies correctly using the sender's public key.
Of-course, a message can be both encrypted and signed. This will
ensure both that it can not be read by unauthorized parties,
and also that it is authentic and has not been tampered with
en-route or forged altogether.
How does Neomailbox use encryption?
Neomailbox provides encryption services at different levels:
- Secure Sockets Layer (SSL) Session Encryption
We use SSL session encryption to protect all communication between
your computer and our servers. IMAP, POP3, SMTP, Web mail, as well as
the entire website, are all accessible over SSL secured
connections.
This protects your communications with the mail servers from
unauthorized interception and/or eavesdropping.
Note that we provide full hardware-accelerated SSL session
encryption for all services which secures all your
communications with our servers.
In contrast, some other services
pretend to offer SSL access, but really only provide SSL-secured
login, and not full SSL session encryption. Beware of such
services!
- OpenPGP encryption
OpenPGP is a widely deployed,
time-tested, open protocol for asymmetric encryption, key
distribution, and digital signatures.
You can download free OpenPGP encryption tools and plug-ins for
popular email programs from our OpenPGP tools page and use
these to secure your communications with OpenPGP.
We will happily assist you with using these tools, if you have any
questions or need any help.
- Encrypted / Signed Support
As a fraud-prevention measure, all mail sent by representatives of
Neomailbox is signed using OpenPGP, and can be verified by checking the
signature against our PGP Public Key or by
using our handy online signature
verification tool.
You can also send us mail encrypted using our PGP public key. If you
send us your PGP public key, we will encrypt our responses to you as
well.
- Secure Authentication
In conjunction with a compatible email program, such as SecureBat!
from Ritlabs, and a hardware authentication token, such as the Aladdin
eToken Pro or Rainbow iKey1000, Neomailbox servers provide
challenge-response based secure hardware authentication.
Using a physical hardware token (a small key-chain sized USB device)
to login to your account can protect your account login information
even when you access your account from an untrusted computer. Read more about hardware
token authentication.
We're working on a number of additional encryption services to
provide enhanced privacy, which will be announced soon.
Try it risk-free
If you care about your privacy online, why not sign up for our
full-featured secure email service.
The service features state-of-the-art anti-spam and anti-virus systems to eliminate virus
and malware threats and identify junk mail, as well as unlimited disposable
email addresses - all integrated into a single service.
And that's not all. With our offshore secure email service you
also receive access to two separate state-of-the-art anonymous surfing proxies which
secure and anonymize your web surfing.
We're so sure you'll love the service that we offer a watertight,
unconditional 30-day money back guarantee if you're not completely
happy with your account for any reason. So try Neomailbox risk-free -
sign up now.